Thistlewaites Tyres And Exhausts

“Lots of polite staff, reasonable prices and prompt service. Good place if you know nothing about cars, but want trustworthy service without being patronised.”

“Great service and got a brilliant discount as we were sent a letter and previous email if we were to book with Thistlethwaites.”

“Excellent service once again can't fault great advice and fast first class service would recommend to all A++++”

“Try not charging for work not carried out. Communicate better. We got a call saying brake discs ?might need doing? so requested confirmation before work was done which we didn?t get.”

“Jay and Billie provided excellent service 10/10

The only disappointing part of my visit – I did also want my aircon re-gassing but this is not possible until next year as the equipment is no longer at the Bolton branch. 0/10”

“I trust the protyre staff to give me an honest opinion and answer to my questions about my car and it?s tyres.
I am a returning customer in view of this trust”

“Top quality service Excellent Staff”

“Good service and friendly staff”

“The staff could not have been more helpful, and they kept us up-to-date with progress.”

“Always been happy with service provided.”

“Very happy with the service but we were kept waiting longer than we were told we would be and had expected a telephone call that didn't happen because the desk was so busy.”

“very good advise and guidance.”

“Superb friendly staff, quick and knowledgeable”

“Excellent”

“Very helpful. Quick and efficient.”

“Pleasant prompt service always with a smile – always honest opinions even if means loss of work.”

“Excellent customer service as always ,”

“Very pleasant and professional.”

“excellent service as always”

“Easy to make an appointment for MOT; completed on time within one hour; clear report and provided quotation for additional work that was required in the near future.”

“They did everything well on time excellent customer service”

“The customer service has always been very good but I am pleased as you now have an appointment system as I was going to go elsewhere when on my last visit I waited 2 hours for my tyres to be checked and was then told that I needed 2 new tyres but you did not have the correct quality of tyre in stock”

“Excellent service from knowledgeable staff”

“Good knowledge of tyres – well advised of what was best for our use. Friendly and.prompt service”

“I have used protyre before staff are helpful would recommend there service
The staff treat you with respect and do not overcharge you”

“Everything was fine except when I picked up the car only 2 of the 3 new tyres I was buying had been fitted. When I pointed this out, the manager apologised and the tyre was quickly fitted”

“Bought new tyer and sensor cost £180. They sent him out with 36 new tyer 30 in other 3. No wheel balancing there. Felt a bit of a nuisance to them”

“Bought new tyer Continental £90plus sensor cost £180. They did not put air in the other three tyers sending him out with 36 in new one the rest 30 lbs. Not a good experience”

“Yes I had a long wait after failing mot to have 1 tyre fitted”

“Very good service my tracking was set but wasn?t just right so I returned to have them correct it the day after no quibble I decided at that point the customer service was excellent so I had two new tyres fitted aswell I would definitely use them again and recommend to others”

“The customer service was first class. My experience was a very pleasant one & my tyre change was dealt with very efficiently by friendly staff.”

“Excellent service friendly informative staff”

“Fantastic service from start to finish”

“They provided us with a convenient time to carry out the work on our car tyres. Staff were friendly, helpful and informative efficiently”

“They are polite and friendly, always give exceptional advice and recommendations I would always use Pro tyre I have even recommended them to my brother to as nothing is to much for them to keep customers happy ?”

“I booked my car in for a mot and new tyres.
I am really please with the customer service I get from protyre and the price.
They don't presure you on what makes of tyre they give good advice for the price you pay.

I will carry on using Protyre and would highly recommend.

John”

“I knew that I had a problem with cracking on my tyres but I didn't know which ones. they told me I only needed two replaced. they could have sold me four because I had no knowledge The honesty was fantastic and proof there are still honest traders in this world.”

“Second time I have visited and second time I have wasted my time”

“Knowledgeable, friendly not too pricey.”

“Great service, good communication work completed efficiently.”

“Great customer service”

“Great tyres fitted quickly pleasent service from reception.
Wheels & Tyres left very dirty
Steering wheel, Handbrake & Gear Stick dirty
Their Printer was down so I was promised a receipt Via Email, it never arrived”

“Quick efficient very helpful service always with a smile good price”

“The original appointment booked via the internet was not recorded as an appointment. I had to then rebook an appointment.”

“Very polite & efficient”

“It took 1hr 45 mins to change two tyres.
The alloys had rubber marks on the spokes of the wheel afterwards.”

“I was pleased with the efficient service provided at a quiet time and advice regarding the need for the new tyres. I have visited previously for free tyre checks because I found checking my own tyre pressure difficult and been advised before to call in any time before for this service.”

“Good communication
Very supportive.
Efficient and clear re timescales.
Thank you.”

“They were very accommodating and nothing was too much trouble for them. Very satisfactory outcome with the wheel alignment and new tyres.”

“They priced me for the same tyres that were on my `MERCEDES Benz and then fitted 3 tyres different than they tyres They quoted”

“Very helpful staff, I am an existing customer and will continue to use there services, and happy to recommend to anyone ,Thank you”

“High quality service at a fair price”

“Excellent service in tyres mot and servicing. They really go the extra mile to help in any way needed. One of my visits they stayed open beyond their working hours so that the aa could tow me to their garage. All staff very friendly knowledgeable and professional. I would highly recommend them.”

“My son recommends service and product … service was ok but average not exceptional or caring …. maybe i was just a bit out of my confort zone had just lost my husband and unused to car mtce issues”

“BOOKED IN FOR ONE TYRE TO BE CHANGES FOR 10.30 I WAITED 40 MINS TILL THEY STARTED TO CHANGER THE TYRE 45 MINS TO CHANGE ONE TYRE”

“Check that you keep the tyres ordered for a job”

“Very professional service good prices”

“Tyres fitted without issue. Well-priced. Bit slow – online order was booked for 10.30. Would have expected to have been done within an hour. Was completed by 12:15”

“Professional friendly manner. Good price for M.O.T. and service”

“Excellent service by the reception team and greeted by first name by Jay. Used the service for tyres and MOT 4 times now and very time its friendly, helpful and efficient service. Good value as well”

“Made sure to find tyres I wanted on discount price”

“Good flexible, professional and friendly service. Competitive prices.”

“Excellent service provided, above and beyond what one would expect. Thank you guys.”

“Please refer to my e-mail dated 16/11/19.”

“Quick response to what was a cold call.Professional and courteous approach from
all members of staff.Job well done.”

“Excellent staff, and garage.
Will always use as have complete trust in them.”

“I have always used them for my tyres because they are efficient at what they do”

“Always friendly service.”

“I was replacing rear tyres and was given sound, impartial advice which saved me money. Explanations were clear and backed by well researched statistics.”

“Very helpful. Always a pleasure to deal with them.”

“Always service with a smile, curtious and polite team.”

“Fast service, friendly and extremely helpful also went the extra mile as I had slight issue ( no locking wheel nut)”

“Efficient and courteous service. Reasonable charges and not ripped off”

“Alright, Did visit National 1st,but ignorant manager lost my custom after years of using them.
Shall give Thistlethwaites another go.”

“did not put my locking nuts back where i asked and left the glue on my newly refurd alloys from where the old wieghts where not much to ask seeing the place was empty”

“Good but a bit slow to report completion.”

“Good service, helpfulbstaff”

“Yes would go again”

“Always friendly, helpful and knowledgeable. Have been using the Thistlewaites Tyres And Exhausts branch for years.”

“Listen to what is required, I ordered a Gold service which was not logged on the job card, on arrival to book in I confirmed a Gold service was required with Ashley. Half an hour later they tried to contact me but I was unable to answer the phone. I tried to contact you several times only to get a recorded message saying you were busy. On going back I was told I had to book the car back in as they did not know what service was required. On taking the car back in I was told you now had the oil filter the car required which was news to me. My first impression following the first visit was you could not be bothered to do the job. I have used Thistlethwaites for years but this last experience has made me question if I will use you again.”

“Friendly and efficient service.”

“Recognised me, knew my name, I was in a rush and left the key with them. They took control. Thanks Billy.”

“I arranged a time but due to some event the previous day there was a backlog which resulted in me being there for two hours for just two tyres replacing. Driving over the next couple of days the car felt light on the steering but hard over the road surface, on checking the tyres I found they had been over inflated to 40 psi. This potentially dangerous event leaves me a little cautious but based on price I would return but check tyre pressure asap.”

“Was recommended and it?s close to my place of work. Assessed type of service my car needed. Happy with their advice. Job completed as expected, no complaints. Will use again.”

“Great efficient service and very reasonably priced”

“Good service.very pleased withe quality of the tyres. Staff very helpful.”

“.”

“very helpful and knowledgeable about which tyres I was better using”

“Very professional”

“Been really happy with the service received – staff are friendly and no problems at all.”