Southam Tyres

“Quick and efficient”

“Had the tyre in stock that I required at very reasonable price. Fitted very quickly. Good to know there is now a booking system for appointments”

“Speedy service and given plenty of information on what my choices were.”

“Always excellent service.”

“Everyone was very helpful from John behind the reception and the MOT inspector”

“Always courteous always seem to have what you need.”

“Pleasant and efficient service at a fair price”

“Stuck to booked time quick efficient service,complimentary coffees on cold day .good service alleound”

“Always use your company very good service staff are very friendly and very professional”

“Great help from the phone call to order my tyre and good service at the depot”

“Thought I needed a new tyre .the young man went through everything with me ! Really impressed”

“Good”

“Good price, courteous and prompt service”

“I've used this centre for the last 3 years. Always great service and well looked after. Wouldn't go anywhere else. Very reliable and extremely competative prices.”

“Excellent customer service and sensible prices. Also on receipt of the replacement tyre from their depot, the tyre had a small indentation in the side wall. The tyre was refused and replacement ordered”

“Very quick, job well done, top service, reasonable price”

“We always use Protyre, Southam Tyres. The staff are always helpful and can not fault the service they provide.”

“Quick and easy”

“We turned up unannounced 15 mins before closing needing 2 new tyres and they still fitted us in”

“Really good service, they help me out from being in a bind, same day service. Can't fault them.”

“I phoned Southam Tyres tyres as was in an emergency situation, the man on the phone was rude, disinterested and not at all helpful. I had to use ST due to the nature of my puncture. On arrival both reception staff were still rude and unhelpful and informed me my car would not be seen for 2 hours due to booked slots, I could wait in a queue but I may still have to wait that long, I had no other option but to stay and wait. In the end there was only one car in front of me and I had a new tyre within 40 minutes, I am very grateful for this but I would not recommend ST to any woman in distress, your two male reception staff need some urgent training in basic customer service. I?ve used ST for many, many years but these two men have completely changed my opinion of your service and I will no longer recommend you to anyone. Being a district nurse (and part of a very large team) for the local NHS who requires tyres more often than most you may have lost quite a lot of custom.”

“Car blocked in by another car when I went to collect. 4 dirty hubcaps left on the back seat.”

“I dropped in on spec for a replacement of a tyre after dropping in at the local Tesco store. the tyre was fitted & I was back in the store before my wife was half way through her shopping.”

“Straightforward and good value”

“Good Customer Service”

“Very friendly and helpful. Had not booked in but sorted out my new tyre that morning. My only criticism would be that it would have been a great help if my spare tyre had been put back as this was very tricky to do at home.”

“Good price for specific tyres I wanted, in stock, fast courteous service with a smile.”

“Amazing quick MOT which failed, but they offered a solution quickly at a really good price! New to the area so will use them from now on!”

“Great service. Managed to sort a puncture & new tyre within a few hrs.
Great price too.”

“Had a full service and the car has been brilliant ever since.”

“Professional from the moment you walk through the door..”

“Very efficient service”

“Excellent and very efficient service.”

“everything done well”

“Booked on line. Phoned when complete to collect. No pushy sales. Very helpful staff”

“Friendly, efficient, good on price for Service MoT or new tyres. My place to go.”

“Prompt service, honest advice and friendly!”

“Helpful and friendly. Good advice without being pushy”

“Disappointed that I found out afterwards I could have ordered the exact same tyre through Black Circles and had it fitted at Southam Tyres tyres for £60 cheaper. My fault I know, I should have shopped around – so not a good experience”

“I came in for a tyre to be replaced and it was fitted with the "Inside" face of the tyre facing outwards”

“Very professional and friendly”

“Helpful fitter quick service”

“They had tyres in stock for same day fitting.
Very good service but was slow, however this was in between Christmas and new year so had a limited staff. So great just cold waiting room.”

“Very fast, polite and helpful service.”

“Fast efficient service”

“Very helpful and efficient. Would recommend to others.”

“Perfect!!”

“Excellent friendly service”

“Friendly staff, quick service, very happy”

“Always get great customer service, friendly and efficient”

“Excellent service”

“Fast arrival, quick phone call to update and fast pickup”

“I was told to arrive at 15.50pm – car was not started until 16.30pm ready c.17.10pm the drivers footwell carpet came back dirty and some marks on the driver's seat.”

“The staff member was very helpful and gave me a great service.”

“Good friendly service. Was kept informed”

“Always a great service the man on service desk does not stop the MOT man such a nice chap explaining things.”

“Their web site made it easy to order the correct tyres for my car. The appointment time was kept and the car returned to me earlier than expected and a tidy job had been done.”

“It was a cold day, but the trees were incorrectly inflated, triggering the tyre pressure warning light on the dash, so we had to return to get it reset. That said when we did return they were very fast and polite and rectified it immediately.”

“Very helpful and friendly and sorted my problem.straight away”

“Just got off the M40 & was returning to Rugby, when I heard an unusual noise from the front tyre. I decided to pull into the industrial estate by Al-Ko to check the tyres & the front near side was almost flat. Unable to inflate with the pump, I walked over to Protyre & explained the situation to John. This is what they did – Took me back to my car – jacked the car up – removed the tyre – returned to Protyre to replace the tyre – took me back to my car again & put the new tyre on. (The mobile repair vehicle was on another job.) No extra charge & I was back in Rugby within 30 minutes. Excellent customer service from John?s team.”

“Rapid and competitive price,The bonus was that they torqued the wheel nuts so I could remove them at the next emergency!”

“Great team, good service. Not my first visit.”

“Quick & easy. Would be nice if they explained what they did when car was picked up”

“Good service prompt and staff were very helpful”

“Very efficient people knew what they were talking about and got it done”

“Staff friendly and attentive. Able to book online for the same afternoon, also able to pay on the website which was convenient and easy. Welcoming atmosphere in reception.”

“Quick, friendly, reliable service ?”

“I received excellent customer service – friendly, efficient and helpful. The staff offer excellent advice and are really trustworthy and reliable, and the costs are reasonable compared with other local garages I?ve used previously.”

“Friendly service, fitted two new tyres for me quickly. Happy customer, would definitely go there again and would recommend to others.”

“Fitted two front tyres good service and on time”

“Friendly fast service. Price competitive. Always really helpful guys.”

“Good Location friendly staff fast service”

“Exceptionally helpful in getting me the best deal for my tyres”

“Prompt helpful staff & service”

“Always very friendly helpful and trustworthy would recommend this company to everyone.”

“Polite and professional staff.”

“Would recommend Southam Tyres Tyres. The staff are extremely helpful and friendly and got my tyres changed very quickly. Brilliant job.”

“I got a short notice appointment on your website. However when I got there I couldn't find the alloy locking nut. But fortunately they had a master and changed the tyres.”

“The staff were very helpful and gave me advice regarding the different tyres available”

“Good price and efficient service, nothing outstanding but nothing wrong or negative in my 4 tyres change.”

“Lower prices”

“Service very good and very professional”

“There man on the desk was rude and unhelpful, no offer of free brake testing, air in other tyres or checking of tracking. Was rude to other too”

“Excellent service as ever”

“Efficient and friendly service and competitively priced replacement tyre. Would recommend.”

“Excellent friendly service”

“Excellent service and attention to detail”

“They made me an appointment quickly and were ready to see the car as soon as I arrived. I didn't have to hang around.
My only negative point was the 'hBathwick Tyres – Team Protyre added Bathwick Tyres – Team Protyre added Andover' when the mechanic came back with my car keys. The receptionist told me how much there was to pay but no-one really talked me through the findings of the MOT. A small point – as the information was of course on the printed out receipt – but it would've added an extra star on the customer service.”

“Dealt with tyre replacement quickly at the time of my appointment and rang to say car was ready”

“They provided a quick and timely quote and had a new tyre fitted in an hour without prior appointment.”