Protyre Carterton

“Total experience was straightforward from start to finish! Easy to book (online), easy drop off, called when completed with update & relaxed about pick up times. Seem well priced too!”

“Very informative & scheduled work in within 48 hours”

“Great customer service, quick and easy.”

“Yes I would recommend and return.”

“Superb team. David was extremely helpful.”

“The genaral service was good but I drove from protyre 3 miles to my mechanics garage for an mot, they failed the initial mot because the front tyre that was just fitted was loose and dangerous, in other words protyre hadn't tightened the wheel and I could have crashed if I had travelled further.”

“always manage to fit me in when I get yet another puncture. often it needs a quick turnaround.”

“Very helpful staff. I felt that they did everything they could to help me with my vehicle issues. My car was assessed and a very prompt appointment was made to help me get back on the road safely. I needed tyres and brakes so you can imagine my relief!”

“Originally booked in online for an MOT on a Saturday only to be called to say they don?t do MOTs on Saturdays but it was rebooked and sorted quickly and efficiently. Was offered a cup of tea whilst waiting and was in and out within 45 mins.”

“Everything ready when I arrived. Charming young man did the work. Replaced tyre on spare then swapped wheel on car. Faultless.”

“Prompt service and tyres fitted in the booked time slot – great price too.”

“excelent service staff are great fixed my car and kept me updated”

“reception very friendly,convenient time for mot. dropped van off, call back when finished ,collected van price competitive .”

“Supplied what I wanted at reasonable price”

“Extremely quick and excellent customer service. Booked in really short notice for an MOT and all sorted within a couple of days.”

“Really helpfull, quick service and getting my car through the MOT.”

“great customer service. Top marks once again. Easy to book appointment on line. manager and team were excellent. Like the report after the car service.”

“Very helpful and professional I will use this company again”

“Perfect always.”

“Great service”

“Gave good professional advise and offered economical alternatives”

“Great”

“Attentive and informative”

“Friendly service and managed to fit me in at the last minute.”

“Very friendly and efficient service”

“Always very accommodating. Generally efficient service.”

“Easy booking on line, 2 X Pirelli Tyres I prefer as tyre of choice very competitive price. Booked for 10:30am in Monday. Arrived at 10. Tyres fitted and dine by 10:40an
Perfect service”

“Excellent customer service!”

“Please don't waste money on this opinion poll crap. Someone has clearly managed to convince "management" that it's a good idea and will somehow help increase the turnover of the business. It won't.

Just concentrate on being a good garage. That's why people come to you.”

“Told it would cost roughly £600, I went to another garage and it cost £300, no customer care, just felt like my car was in the way. Very pushy with what needed to be done.”

“Took my car in for an M.O.T, they said it needed £380 worth of work. Took it to another garage and the said it needed £150. So got it M.OT'd there. Won't be using you again.”

“Very friendly and helpful. Didn?t feel intimidated which was a nice change for a garage!”

“Excited Friendly service, great value for money.”

“Friendly, knowledgeable staff.
A great deal on tyres and even a discount!”

“Extremely friendly mechanics and receptionist, and didn?t try to sell anything extra that I wouldn?t need”

“Good communication, tyre fitting process was slow”

“Great customer service, Next day delivery on my tyres and fitted them efficiently and professionally.”

“Excellent, helpful and trustworthy service.”

“Superb in all fields”

“Very efficient and helpful”

“Excellent service and honesty of staff. Reason for not giving five stars is because you call me ?Mr? in this request and I am ?Mrs?!. I?ve not changed sex ….. Please update your records.”

“I?m always looked after here and the service is second to none . They go to lengths to get the work done and always deliver quick. Would highly recommend.”

“Excellent service from David on the desk. Car was ready as promised even though I was a little late delivering it. Excellent seeing as I added the gold service to the end of the MOT at the last minute.”

“Excellent advice and swift service”

“Very friendly and helpful – I was seen straight away”

“Friendly staff”

“Two tyres had to be ordered in and they brought the fitting time forward to fit in with my changed plans. As with previous visits very helpful.”

“My car failed its MOT and they were able to squeeze me in to get it all fixed up without any fuss. Very friendly and put me at ease ?”

“Professional, efficient, timely service. Received a couple of calls whilst my car was with them regarding break situation.”

“There was an admin mix up, which resulted in my MoT not being carried out before the agreed pick up time. Notwithstanding this, the manager was very apologetic and offered to complete the MoT at another suitable time & offered a complimentary service.”

“The service was very efficient and I would definitely go back to prater”

“Had mot completed no issues and fair price”

“A really good experience all round. The appointment was easy to make. I chose a time and date that suited me. On arrival, all my details were to hand and the car was taken in. Work carried and a call received to let me know when it was ready. Just a really straightforward experience. Good value for money compared to other similar services in the area.”

“Booked in for an mot, everything was smooth, efficient and professional.”

“Polite and efficient service
Will be recommending them”

“The work was as I expected & never had any issues with work from this garage. The only point was the service light being left on which required us to go back at another time.”

“Ordered online very simple and easy, had another small problem not related with tyres, technicians sorted it within seconds gratis.”

“Amazing service same day tyre fitting fast and reliable”

“Friendly, helpful and competent staff. Clean and professional environment”

“Everything”

“Great service, happy to go the extra mile to make sure you feel comfortable and make sure you understand what is happening and time frame.”

“Fast efficient service,and would recommend them.”

“Quick service and very keen to assist especially as a BH Monday A+”

“very informative,not just job done. this is what we have done and this is why. Polite staff and customer care was 1st class.”

“Very helpful, efficient staff”

“Great quick and efficient”

“Service excellent was able too wait replace tyre's straight away even though it was only gone in for MOT”

“Clear communication and price. As requested when requested no faf”

“Would buy from there again”

“This is the second time I've used them. The first was just before Xmas and my car burst a fuel line. They squeezed the car in and sorted it for me so I could travel home to be with family.
This time was a simple MOT, but booked last minute. Very accommodating and let me drop the car in and pick it up, when convenient for me.”

“Very polite and courteous. Car passed it's MOT….what more can I say!”

“I panicked when I discovered my cars MOT had expired! I searched on the web for a local MOT station and found ProTyre, happy to see I could book on line and pay and that they could fit me in that afternoon. I was greeted by a friendly guy in Reception, asked to take a seat and advised my MOT would commence shortly, within 30 minutes I was handed a pass certification. I was very impressed by their fast turnaround and friendly knowledgeable staff, so much so I will booking my car in for a service very soon.”

“Online ordering is flawless and offers all available tyres for your vehicle. Very well priced, extremely competitive compared to others. The manager was friendly, approachable and extremely knowledgeable and offered very good advice to looking after my tyres and car in general. Both the mechanic and manager treated my Jaguar with care. Thank you, I will use them again.”

“The customer service was attentive and they carried out a very professional delivery”

“Just a very good service from start to finish”

“I visited with punctured spare. It turned out I needed a new one and asked for a quote to replace. The price quoted was net of VAT which was unfair as I was comparing to Black Circles price on my phone (and would have booked fitting at Protyre) but the fact that the price was net of VA was not made clear to me. The price quoted seemed OK compared to online price but I was not expecting prices to be quoted net of VAT to a private customer so felt I had been deliberately misled i order for me to book the business directly. As a result I will not be using this fitting centre again.”

“David at Protyre Protyre Carterton was extremely helpful sorting out a bodged job by the AA. Taking pictures of the damage to enable me to claim.”

“Service provided on time. Convenient location.”

“Excellent service, no nonsense advice. Very helpful.”

“Very prompt and extremely reasonable price for four tyres.”

“Exactly as ordered, MOT done quickly and easily”

“Interested in my query, knowledgeable and polite staff, excellent service and a good price”

“I was annoyed to be charged £39.50 for an MOT when your online website advertised it as £35 – that is why I chose your company. The chap behind the counter said that if I had booked online then I would have received a voucher. As it was, I had telephoned a week or so earlier to ask a few questions and on the basis of the answers booked an appointment then. At no time was this premium for telephone bookings mentioned – £35 was the advertised price. Frankly I feel cheated and in my opinion you are misleading customers.”

“David is the epitome of customer service, I could easily go elsewhere but won't get the same engagement. I told him what I needed and the conditions of how I use my car and, again, suggested the perfect tyre And gave me discount to make the choice affordable. Top bloke”

“Good speedy service for our mot.”

“The mwn at the garage were very welcoming. They did not keep me waiting. I had two tyres replaced which they had ordered for me the day before their fittting. I was a few minutes late due to the traffic. They also put air in the frot two tyres and checked my oil. All your employees were very friendly”

“The guys supplied tyres for my motorbike, after I suffered a puncture in my rear tyre. They fitted the front tyre to the bike for me and double checked that I had fitted the rear wheel correctly. Service was prompt and friendly.”

“I called in the day before to ask if I could be fitted in and staff were friendly and very helpful. Found the tyre leak after other places were unable to find it. Explained it wasnt fixable and were able to get a tyre that day.”

“The MOT and service was excellent the time was good and the car was good. Two new tyres and wipers was reasonably priced. Although the service report he said he sent it to my email he didn?t. I emailed him asking for it and I am still yet to receive it so that has dissapointed me especially after I have personally emailed him asking for it.”

“Very efficient, polite and helpful”