Kipling Motorist Centre

“Had an MOT on our twin wheeled van and from start to finish the service was excellent.

Easy to book in, taken good care of when I arrived free cup of coffee tv and magazines while I waited which made the time fly by.

Really accommodating on the re test that was needed too”

“Great service by Kiplings in Hemel. Nice tidy garage.
Would definitely go back. Thank you to Alex and Craig for great service.”

“Took my car to them at 9am and they fixed it by 10am and it wasn?t even booked in.”

“This was the first time I used Kiplings Garage, but based on my experience it won't be the last! Extremely helpful and approachable staff who dealt with me in a friendly and professional manner. I would highly recommend this garage.”

“Booked for tyres online, same day appointment and all done on time. Couldn?t have asked for anything more.”

“They were very helpful and showed us small issues on the car that may become bigger issues later on. The service itself took a little longer that I anticipated but they were all helpful and professional”

“Great experience, clear communication and helpful service.”

“Had a tyre check, told they were all fine. 3 days later had to get 2 tyres replaced dues to scuffing and slow puncture. What was checked?! In my eyes nothing”

“I was early for my appt. but the guys started quickly anyway”

“Very good because service took a couple of hours one of the machanics gave me a lift home that is what I call service .”

“Polite helpfull…”

“I pulled up with a punchure and one of the guys came out straight away and helped me.. he took my car in and sorted out my tyre there and then.. Amazing service helping out a damsel in distress ??? Thankyou”

“they are my regular garage and have been for 5 yrs plus”

“Fast fitting with no issues”

“Unfortunately they couldn't replicate the issue which I had asked them to look out for (which then occured as I left their car park after a service was completed so I'm not feeling very confident, as there is definitely an issue with the car which is new) – I also need to return in order to query why no information, stamp or signature was given for the service. The service came up much more expensive than my experience of other garages so I will not return in future.”

“Opened up early as I was there before they opened. Very helpful and quick”

“First class professional service well run.”

“Excelent service the staff was very kind, good communication ,they service my car in the allocated time .”

“I ordered tyres 9 days in advance – to be told on arrival for 10.30 appointment,. Tyres r not here!!!”

“Kipling Motorist Centre Centre first class professional service. Creig the manager
excellent.”

“Worst garage in Kipling Motorist Centre”

“We missed an appointment, they called to advise and re-booked another appointment with no complaint. They contacted us when the job was complete and had everything ready for us when we arrived to collect the vehicle.”

“Having ordered my new Michelin Crossclimate + tyres on the internet Protyre offered the best price and convenient fitting time.
Of arrival I received a friendly greeting, was shown to warm and comfortable waiting area with fairly decent tea.
30 minutes later I was handed my keys and invoice with which I could claim a rebate fro Michelin.
There was no hard sell for extra services.”

“This is the first time I have used this company. They did a bronze service and, as far as I know, they did what they were supposed to do. They were polite and answered my questions professionally and did the work in the time they said they would. I would use them again and, on this one experience, not be adverse to recommending them to someone else. Price seemed reasonable as well.”

“Protyre changed my 4 tyres quickly and doubled checked that the tyre pressure was correct before I left.”

“Very good service”

“After the MOT, I asked how much thread my brake pads had. The guy said that he didn?t know and I would need a brake check to find out. How could he not know or find out as they must have been measure to past the MOT is there is a 1.5mm legal requirement! – So if they wasn?t then how can you pass a MOT?”

“Great service! Efficient and on time. Polite staff. Squeezed my car in for an unplanned for MOT too. Clean waiting area with free hot drink.
I applaud Protyre for achieving the female friendly FOXY lady garage standard!”

“Quick, effective and easy to deal with.

Booked online, dropped the car off, left it with them and was called to say everything was sorted within the hour.”

“Did everything that they promised”

“Great service team Hemel. Easy and stress free thanks again to Alex and Craig really helpful information.”

“Booked daughters car in for service and MOT. There was a squeaking noise when the car starts. After the service the squeak was still there. Took car to another garage and it appears was fan belt. This was tightened and now all fine. How a service could not have picked this up I do not know.”

“Friendly people”

“Phoned up one day & booked in for MOT the next day. MOT completed in about an hour, job done. Excellent service as has been the case for me over the last 25 years or so.”

“Found issues with the drivability after the service and will need to take it elsewhere to resolve. Did not pick up that the fuel filter was only two months old and proposed getting a new one. Didn?t clean the car which usually comes with service? Also didn?t spot that left side window cleaner was blocked.”

“The whole experience was excellent, from the premises to the service from the staff. Free tea n coffee a bonus. MOT and service carried out by very competent staff.”

“Had car MOT done all communication with staff were very polite and helpful”

“I was very impressed the service I received ,all the staff were very helpful and friendly..”

“I have only been twice. once for a new tyre. great price good serivce. 2nd was for MOT. 1hour wait but wasnt able to be completed so had to return next day. but was done quickly next day.”

“Polite people”

“work was done when stated and for the price quoted. cant ask for better”

“Booked in MOT but was delayed in arriving but Kipling fitted my car in and tested car in good time…..very pleased”

“Brilliant service”

“Wonderful people”

“Charged me £20 for indicator bulp and headlight bulp. The indicator bulp burnt within an 1hr”

“Very friendly and polite staff professionaly done”

“Unnecessary work done on vehicle”

“Quick service! Recommended!”

“Much trusted company, great service and would definately recommend to everyone.”

“I was told my service would take 2 to 3 hours, when I rang after 3 hours they said it would be another 2 hours. When I went to collect my car they all scattered like mice from the office and the man that served me didn?t answer when I said hello. Didn?t ever offer an apology. The old team there were fantastic. I?ve been using them for 20 years but no more. Don?t expect to be treated like I?m some kind of inconvenience”

“Served immediately, took details efficiently and arranged for tyre to be changed with spare so that I could play my golf and return later in the day.”

“Friendly service. Helpful expansion of what needed doing. Support offered with finance.”

“Staff very helpful and understanding. Looked after with coffee etc. I was comfortable and warm while I waited.”

“Extremely helpful. Direct and meaningful communication. Quality service.”

“Quick and to the point”

“They were extremely helpful and managed to fit us in within 30 minutes of arriving, even though we had not got an appointment. They gave us advice of the services the company provides, as we are new to the area, and made sure we received the service we needed at the time. As they were so helpful and informative, without being pushy, we will definitely be coming back!”

“Very efficient
Always try to accommodate appointment for convenience”

“Issuer testing my car never asking questions like when cam belt was changed…then rev my engine to get hot him , Generali he did not follow how to do it correctly. ..cashier did not give back money as l paid 40 , he gave 10 back when l ask for them…exelent service…many thanks”

“Great customer service, friendly and helpful”

“Customer care was ideal i dropped my car off before work and was promptly called when mot had been done”

“Booked in quickly and efficiently”

“Booked car in for Mot. At 8.30am and waited for car. It was done in a hour and passed so I was happy.”

“Friendly, welcoming, clean”

“Mot. Straight forward. No pressure. No hassle. Cheap and that?s what people want these days.”

“Was the second time when I was there to do MOT, I will be happy to go again.”

“Great service as usual.”

“Went for an MOT + A/C servicing. They did a good job.”

“I bought a groupon voucher for £22 which included a tyres balance check. I easily booked a slot, took the car in and after the test I was advised a couple of things without the pressure of doing it there. Very professional team, quick and honest”

“They stayed late to help fix a flat tyre for me. Really pleasant and helpful guys.”

“Customer service and quality of work.”

“booked an appointment for tyre fitting only to find another vehicle being started at my appointed time”

“Helpful,efficient,courteous staff
Phonecall early afternoon(ford wait til 5pm!)
Clean transparent workshop”

“Staff were friendly and MOT done while I waited.”

“Friendly efficient service every time”

“Friendly staff, quick turn around and good price”

“Good professional and efficient service with value for money.

Far from any facilities so had to walk 15 mins to nearst cafe
no collection or delivery options so although they offered me a service at a very competitive price i dont live locally so must decl8ne”

“I have used Protyre for a few years three manages have gone but the standard has never
changed. The technicians are first class ready to advise. I have just had my wife's car tracking
re aligned plus two front tyres by Ian very helpful.”

“Good service, friendly”

“i booked a 2.30 appointment for a tyre change and wheel alignment and arrived before the time only to find another customer being started at 2.30. Had to wait 45 to 580 mins to seen.”

“booked and MOT the same day. Great price.”

“Top quality customer service”

“Changed tyre very quickly, and offered to fill screenwash and replace a dud foglamp for nothing.”

“carried out service and M.O.T. on my car also informed me that they would recommend i have coolant changed and brake fluid changed which i agreed the brake are much better would recommend them to my friends and would use them again”

“Nice and friendly staff, efficient service.”

“Poor customer service from manager”

“Manager was rude and short with me when I booked my vehicle in for mot and didn't advise on any retest procedure”

“All very professional and efficient”

“Helpful and efficient.”

“Polite, friendly and helpful. Yes, I would recommend and would use them again”

“Your staff are friendly and give a prompt service”