Bathwick Tyres – Team Protyre

“I was pleased with my visit, but wasn?t informed that free tea/coffee was available. Also a rough time that the job was likely to take, as my tyres were fitted and returned to a board finished, but was left until someone noticed I was still waiting.”

“Good service and knowledgeable staff. I could have been advised about my other tyre conditions.”

“Richard and the staff are absolutely fantastic.

They are the only garage that I use”

“Good service”

“Friendly helpful staff always, very refreshing.”

“I was offered a range of tyres that suited my needs and was given reasons as to which ones I should choose with no pressure sales. The guys all seem to be happy in their workplace and it shows, they all get on with the job fast and efficiently.”

“Because the Bathwick Tyres – Team Protyre team are amazing honest and trustworthy will keep going there”

“A good, friendly service. I was treated with the utmost respect.”

“Another garage had suggested I needed brake pads and discs changed front and rear which I thought was unlikely so went to you for second opinion without revealing that and you confirmed only needed rear pads.”

“Any work to my car I go there good price and very friendly bunch of guys”

“Extremely helpful and polite.”

“Good efficient service.”

“Excellent customer service and experience, informed of what was being carried out and other advice given.”

“Great team, super costumer service, very pleased”

“Great service and price. The team are always helpful.”

“Friendly efficient service”

“Excellent service at Bathwick Tyres – Team Protyre as always. Rich is always really friendly and helpful. I will always take my car there.”

“Very polite and great service. Didn?t have to wait long to be served, quick service and my tyres sorted straight away.”

“Excellent fast and friendly service.”

“Happy staff but not told how long and waited far to long. Even with more people arrive and being told 20 min wait it was more an hour and half. Also some people got served before people already waiting.”

“It is the whole attitude of the whole team that makes this a good place to get what service you require. Friendly, efficient and the competitive prices. I recommend everyone I know to use this branch!”

“Yes I would definitely use them again. Friendly staff and efficient service.”

“I have been sourcing tyres from this branch, and always find the manager Rich very helpful and courteous. job is always done to a high standard, and at a decent price”

“I always receive a perfect service from the team in Bathwick Tyres – Team Protyre”

“Richard and the team are all very helpful and also very knowledgeable”

“I would recommend to anyone, staff always fab very helpful. Served by Rich who was very good as always ?”

“Friendly service, reasonable price”

“First visit for me and I was pleasently welcomed by staff (Micheal) and assisted straight away understanding the nature of the job always busy. I wasn't expecting a quick job so happy waiting in the warm dry waiting room ?”

“I?d been very unlucky with punctures and tyre problems (4 in a month). The whole team were great but Richard went well above and beyond when he managed a minor miracle sorting my lapsed mot out in a couple of hours and via another garage as he couldn?t fit me in! What a star man”

“The team on reception but especially Richard go above and beyond and are a credit to Bathwick”

“Customer service was great
The manager went over and above to ensure my car was running again”

“As usual a very good personalised service”

“Very happy a nice bunch of lads very helpful”

“Very helpful and friendly, especially Richard on the front desk. Nothing was too much trouble and very helpful with providing the evidence for my insurance claim on my tyre.”

“Family been going there for many years, so took car for MOT. It failed. Got work done and rang to book for retest, only to be told that the tester was on holiday so they couldn't do it for a week or more. Told by another employee it would be at least 2 weeks.Had to take car elsewhere and pay for another MOT.”

“Brilliant service”

“Just an MoT this time but I received a warm welcome and speedy service, can?t ask for more.”

“Manager was very helpful”

“Excellent service and advice”

“Very helpful good suggestion for alternative type of tyre”

“Would recommend and buy again.”

“Excellent service and value for money”

“Good service overall but I had to wait around 10 minutes at the desk (waiting to be served) as all staff were in the garage area”

“Initially went to Dorchester in a panic with a puncture, they didn't have my tyre but contacted Bathwick Tyres – Team Protyre for me who did.”

“Protyre are always easy to deal with and they have always ensured that they have explained any issues to me before going ahead. Waiting time is minimal and the price is very competetive.”

“Really great service”

“Fantastic was able to have the m.o.t done and had a quota for the advisories on the pass papers for a rough estimate and i was pleased”

“Great pre-sales experience, service and MOT carried out on time but collection customer service a little poor. Not very chatty, documentation not that clear but didn't seem so interested to explain albeit they had already said car was great and passed. I did want to understand the "watch-out" items on the MOT”

“Efficient and polite.”

“Booking was easy & at a convenient date & time to suit me. Staff very friendly & the work was carried out within the timescale given at the time of booking. Very impressed that I didn't have to wait longer than anticipated.”

“The staff were incredibly helpful and all repairs were carried out well and cost effectively. I felt I had received excellent service as I do on every occasion zu take my car there.”

“Welcoming, helpful, pleasant manner”

“Fast service, and yes”

“The team in Bathwick Tyres – Team Protyre really nice and helpful guys they are a credit to your company”

“Highly recommended and will be buying again from this branch”

“The young man who served me was very friendly and courteous. He explained everything to me especially about the free tea and coffee.”

“Quick and efficient, and reasonably priced”

“I went to Bathwick Tyres – Team Protyre branch last week for a new clutch and I must say that Richard and the team are absolutely fantastic”

“Yes. Probably use again.”

“My mot was booked over the phone for 9.30 but when I arrived was told they do not do half hour slots in Bathwick Tyres – Team Protyre. Apparently some sites do. They were able to fit me in later the same day so all was well.”

“Customer service excellent, very helpful and kept informed of progress”

“Good performance tyres”

“Prompt service.

On initial visit, long wait in Reception to be seen.”

“have always fitted my car in to resolve a problem”

“The team were polite gave good honest advice and great service”

“Excellent service, very knowledgeable and helpful and were care with my wheels”

“Very good service from Richard and the team”

“On time and honist”

“On time. Honist about front tryers that still have life in them”

“Friendly staff, Rich is great on the front desk. Efficient service. I was given couple of options on tyre type, quality and cost – what more can a customer ask for?”

“Can always rely on friendly, helpful service. Always gets the job done efficiently.”

“Kept me informed on progress and showed me another possible failing with the car”

“Tyre Fitting was spot on, but a lack of Oxygen for the oxy/acetylene meant I didn't get my tracking fixed.”

“very pleasant and helpfull”

“Courteous, explained problem, and notified when job complete.”

“Fast, friendly, service.”

“I was very satisfied with the service and can find no reason for not returning in the future”

“Good service and prompt tyre change.”

“Very helpful staff and gave very good advice”

“Amazing service, amazing value. Great staff and HIGHLY recommended. Would not go anywhere else!”

“Bathwick Tyres – Team Protyre branch of Bathwick tyres.
Appointment slot1030 to 1130. Arrived before 1030. Told there would be a 20 minute delay. Got away at 1150.
Two tyres fitted. Pressure should be 32 psi. Checked when I got home. One was 38,.5, the other 36.
Incorrect oressures can be a factor that police will consider in thd event of an accident.
Emailed protyres to complain. Was told that that manager had been contacted, would investigate and contact me.
Still waiting………..

Have previously used Dorchester branch.. they provided good customer service”

“i have used this firm for many years and they have never let me down on good service and prices”

“I had 2 front tyres replaced and tracking corrected on my car, which took just about 2 hrs. I would not have said that the staff were run off there feet.”

“Product was good start friendly but waited nearly two hours to have one tyre fitted was to long.”

“Went in with a puncture, unfortunately due to being a run flat wasn't repairable, new tyre fitted quickly, also checked and corrected other tyre pressures and reset on board computer saving me from doing it, very happy with the service.”

“Great people premises a little shabby”

“I had a puncture from a nail/screw through one of my rear tyres and went to Bathwick to get it assessed. Unfortunately, as shown to me by the mechanic, it was not able to be repaired and not wanting different tyres at the back I was given a good price for a pair and they were promptly fitted.”

“Good polite service and very reasonable prices”

“Customer service was very good atnd very professional”

“Booked in for a replacement nearside front tyre @ 14.00 hrs car not seen until 14.40 hrs price given for tyre which was worn on outside edge, asked for the tracking to be looked at no price given, car returned @ 16.00hrs asked if tracking had been looked at and was told they had not, I then asked for the tracking to be done which took approx another 1hr still no price given, I would have thought that as the tyre was worn on one side the tracking would have been the obvious thing to check next, still no price given. When paying I was surprised to see that each tracking adjusted was charged as a separate item. This year I have had three new tyres on my vehicle two in march and one in may and have spent £400 with you and I have to say that the standard of service has dropped. I have been a customer for a number of years with bathwick and never had to make a complaint before but felt the level of service on these two visits was poor.”