Bathwick Tyres – Team Protyre

“Good price and prompt service”

“New tyre lasted 2-miles / NO WARRANTY”

“Prompt Service”

“I always use Bathwick Tyres as they are very helpful and only change your tyres if they really need to be done.”

“Utterly trustworthy expertise. Fast. Efficient. Know what they?re doing.”

“Quick and friendly service”

“EXTREMELY POLITE, WITH QUICK AND EFFICIENT SERVICE.”

“Easy access website. Goid, clear advice and update during service.”

“V good service.”

“Very good rates on tyres and great service”

“The Protyre team were very helpful from booking through fitting.”

“Very prompt friendly efficient and honest service, gave me a full review and price options.”

“Excellent customer service, always really helpful and great advice”

“I can highly recommend this company. Excellent advice and service.”

“They were able to supply and fit new tyres same day.”

“Always great service and a willing to help”

“Always helpful and never push anything that is not required”

“Always excellent service and advice at this branch.”

“The team were excellent and incredibly helpful at West Moors.”

“Good value, do what they say they will do, honest assessment, good quality no nonsense service”

“Efficient, friendly, good value.”

“Very helpful polite staff”

“Great service.”

“This is the second time in a year that Bath wick have tried to overcharge me for tyres.
Twice now I have had to show them their own on line prices which are much cheaper than they say they can buy them at. This is absolute rubbish. I was also told that my tyres weren't in for my appointment time as a driver had driven them home!! No apology at all, shocking service and under hand practices.”

“I was dealt with efficiently, having been rescued by the AA. Your coffee was good as well.”

“Excellent service – friendly and competent”

“Very efficient, did the work very quickly, friendly people”

“Prompt, relaxed service, offered a coffee on arrival, car driven in straight away as rear tyre had a medium puncture. All sorted in 20 minutes or so.”

“Excellent service even though they were under pressure due to staff sickness. This was the first time I?d used the online system and it all worked very well – I?d certainly use it again.”

“Had my tyre changed here. The service was quick friendly and with competitive prices. Thank you”

“have alway used.This company
always excellent service for advice without being pushy”

“Bathwick Tyres have helped our family out of tricky situations more than once during the last year or so. As a result I decided to take my relevant business to them. Competitive pricing and the folk there have a good attitude and willingness to assist.
Free tea and coffee too!! :)”

“I was very happy with my appointment, I arrived on time my car was parked, I told the guys that I was going to take my dog for a quick walk and when I arrived back after 15 or 20 minutes my car parked back in parking space all ready to rock and roll.”

“Excellent”

“Excellent Service!”

“Good efficient service.”

“Excellent service from entering the premises and being accommodated with an urgent tyre requirement. Knowledgable and polite staff and free coffee. Excellent and cheaper than rivals.”

“Nice staff friendly quick and did as I asked which is good in today's market”

“Speedy service, very knowledgeable team and flexible with appointments”

“I was booked in for a 10.30am appointment for two tyres to be changed but had to wait 45 minutes before the car was dealt with.”

“Efficient and great service”

“Well stocked and availability in an emergency. Quick service too”

“The service was friendly and reasonably efficient given that the team were under pressure. It took longer than i'd hoped but I'm pleased with the result.

I think you should review the timed, booked slots, though. I rang at 10.15 to find things were busy so I was offered 12.00. Things were even busier by then and the fact I had booked made absolutely no difference – it would be at least an hour before I could even be looked at. So I rebooked for 2.00 and it was a little better with only about a 40 minute wait. Unless these bookings are prioritised, I'd suggest you abandon them. It feels a little insulting to book and then still be at the end of a queue. This feature was the most likely to make me go elsewhere next time.”

“Excellent, instant service to get us back on the road quickly after a puncture.”

“The staff were great, helpful and efficient, but are often overstretched coping with customer volumes. The customer experience would improve greatly if there were more staff available to serve and answer the phone. Customer parking can be awkward, but, worst of all is the customer waiting area, which is shabby, cold and far too small during busy periods.”

“Ordered 4 new tyres and the ones that arrived were "winter". The guy in the office was happy to fit them bit wanted to know what I would like to do. I explained that I knew nothing about tyres and only when I said I would be back to see him personally if they did not last the same couple of years the previous ones had he suggested that the correct tyres should be ordered. I have a forceful personality, if it has been my wife I would have 4 budget winter tyres on my car, which since I go home I discovered would have worn out considerably quicker. Not good enough.”

“Although the manager was sick, he was very helpful when my tyre went flat OUTSIDE the center. Many people queuing but he blew it up and rang me when not busy so as could come and fit a new one. In the end, I needed 4 new tyres. The service was excellent”

“Got a new front tyre, booked in the same evening and quick service. Tyre was on the expensive side at £84 but the service was good.”

“GREAT TEAM”

“EVERYTHING WENT AS WELL AS COULD BE..PRICES WERE GOOD AND THE STAFF VERY GOOD”

“Communicated well and had the vehicle ready on time as always”

“Arrived early. Suggested by staff that the cafe along road was good , less than 1 minute away. Had tea and roll walked back and car was ready. 3/4 hr for all four tyres and putting spare back.
Excellent service.”

“Quick, efficient service”

“Great service however it was very expensive”

“Great service, polite, able to find tyres in my affordability range and ordered for next day delivery and fitting. Mid range tyres bought as I couldn't afford 4 new Michelins for my 3 year old car so all needed replacing after 30k miles. Should get 20-25000 miles out of them I think the guys said. Thank you. Recommend and will use again due to prices, service and location close to home for me.”

“The whole visit was very efficient and the workers were helpful and informative. I particularly find it very useful that you provide a free tyre check and advice when tyres should be replaced.”

“Good”

“Fast, efficient service. Job done well. New tyre set to rear. Pressures not quite accurate (over inflated according to pressure guide in car door.) Could ask the customer what they want them set at?”

“Pleased that they recommended not changing both back tyres as they thought it not necessary. Also impressed that they initiated my tyre re-calibration which I was not expecting them to.”

“Excellent speedy service at very competitive prices”

“Great service and brilliant in price.”

“Gave me a Saturday appointment”

“Job done on time as agreed”

“Very friendly helpful and knowledgeable but tyres I had ordered had not been delivered”

“Friendly helpful and careing”

“Quick and easy, no hassle”

“Good experience”

“They both replaced my front tyres and aligned the wheels”

“Friendly and clear communication on current problem and time/cost to resolve it”

“Courteous and professional at all times.”

“Efficient, professional and friendly service”

“The staff at this depot are always professional and honest with their advice.”

“Efficient service friendly staff
Good price”

“Easy to use website to select tyres, check availability and book a convenient time slot. Prompt service on arrival although check in process could be better and waiting room a little more comfortable”

“Very polite staff but very pricy from last time I used you”

“Not very explanatory about what they were doing, very slow at doing the job and didn't reset the car alert as promised. Found tyre prices expensive.”

“Good quick efficient service. They swapped my tyres around to even the wear. Very satisfied”

“Always use them and have done for years. Highly recommend them”

“Always ready and eager to help. Several of your branches have given me exceptional service over many years.”

“Always very friendly, helpful & professional.”

“Friendly helpful and fast good work. Best in Dorset.”

“Very friendly, helpful, quick and efficient service. Have always used your company and will continue to do so and tell my friends.”

“Great service”

“The team there always perform , polite professional and speedy .
Great service , I dont t go anywhere else.”

“As below quick efficient and friendly customer service”

“Tyres changed quickly and efficiently”

“Not setting type pressures correctly is a basic issue, you should get it right.”

“A fantastic service as always.”

“Paid attention to what I required.reduced the price a little to make it competitive with a rival.
The 2 in the office were friendly and efficient.”

“Very good and friendly staff.”