Bathwick Tyres – Team Protyre

“Professional friendly service.
In store price quoted was not as per online price (I think maybe I was quoted for a higher spec tyre than I needed) but the agent was happy to sell me the online tyres at the online price without any fuss.
Not sure the tracking was out or not as there was a knowing grin between the two agents when I expressed surprise given the car had only done 12000 miles and they replied, ?most likely all the potholes in the area?.”

“Superb”

“Ordered my tyres for fitting the next day, when I arrived the tyres had been collected and were waiting to be fitted the guy on front of house was a pleasure to deal with very polite and courteous to customers and staff. I only wish I could of got his name, short guy with a big future.”

“Car suffered pot hole damage the morning before a long drive. The team were able to get a replacement tyre a few hours later , matching brand etc, all fitted later that afternoon, thank you !”

“Very polite lads seemed competent”

“They did everything well”

“When tyres are ordered you do expect them to be delivered as promised and not have to purchase a more expensive one”

“Super efficient, helpful and good value for money.”

“bern Going here for years and the service has always been first class”

“Took hour and a half to fit 2 tyres.”

“Had a new tyre for the works van. Good customer service and didn't have to wait long. Only thing I would say is for a budget tyre it's a little pricey. I normally get 2 tyres for that price of 1 here fitted at a place of my choice but other than that friendly helpful staff. No long waits and good all round service”

“Had tyres in stick, polite efficient got on with it .”

“Polite staff, quick work done, comfortable wait. Very happy.”

“Very happy with service provided.”

“Bob was 1st class from start to finish. Helpful and dedicated.”

“Been using this particular store for about a year for all my needs and am always given great service and not been let down, look forward to the reliability going forward.”

“Spot on”

“Fast and friendly service; excellent prices.”

“Everything excellent very good helpful”

“Great customer service and a quick turnaround”

“Customer service was excellent, efficient and good prices.”

“Great staff. Great advice”

“Just fantstastic, brought my car in after being turned away by two other tyre shops and my tyres were fitted within an hour, just brilliant! Didnt catch the chaps name who i was dealing with but he was knowledgeable, friendly and professional. He helped me get the right tyres for the car. Just great!”

“Great service, couldn't find my locking wheel nut and was struggling due to the sun and wearing contacts, the gentleman came and found it for me straight away. They also notified me that my Mot had expired (whoops…) and were able to do it immediately.”

“easy website, good service and efficient staff”

“Good quick service. Very polite team”

“Fabulous service, great team of guys. Just need to double check knowledge on tyre pressures who ever did them. My tyres should have been 33 psi all round not 47 psi. I had to release some pressure as very little contact on roads.”

“all of it.”

“Was originally told cost for 2 tyres and wheel alignment would be £170. After a short discussion the price was reduced to £150. When I got home I looked online to see if the price was correct and to my horror it was cheaper online (£140)!!
This was because the VAT is included in the price online whereas it?s added on in the shop. Feel very let down and a little ripped off!!!”

“The whole experience is easy, they are polite and to be honest no one wants to get their tyres done and it's one of those jobs that has to be done but the staff are always a pleasure to see, honest and completely trust them, they get things done as quickly as possible and they kept me informed throughout.”

“Great service always – polite efficient and trustworthy – always happy to help”

“Professional and knowledgeable reception staff very helpful.”

“excellent service a deliver they had was one tyre short for my requirements however this was soon resolved an hour later very pleased”

“Very polite & helpful staff. Comfy waiting room, bonus of free drinks while you?re waiting.”

“They were a very professional team I would recommend them.”

“Excellent service.
Tyres were in stock and fitted”

“I felt well received and helped”

“Very quick fitting to high standard and good knowledge of product”

“Bought 2 tyre asked if they would check the tracking was not done not asked if wanted wet or dry tyres only the make”

“Very good service, they know what they are doing and competitive pricing”

“Professional,polite,speedy service.”

“The service was quick and efficient. The lads were very polite and a pleasure to deal with. Thanks”

“The service was great, the staff are so friendly & very helpful! Never been there before & I will be going back for future MOT & service!”

“Very friendly and informative”

“Friendly and professional”

“Job done well. Courteous service and we took advantage of the offer of a discounted MOT”

“I was really pushed for time on New Year?s Eve in the morning I had a train to catch. I had a puncture in my tyre, they speedily got the tyre off and found the whole tyre needed to be changed they quickly got on with it and I made my train thank you so much for being so quick and explaining what had to be done.”

“Good service and advice given. Thank you”

“Very professional and friendly”

“They were extremely polite, efficient and professional. I could not have received a better service. Really nice friendly guys and a credit to the company.”

“Really easy on line system and smart and efficient staff”

“Phoned – asked if Busy – said no – when arrived – very busy – had to wait 45mins. When I returned they had found a problem with brakes. I was given a price – I said yes and the manger just walked off, leaving me standing there for 10mins. I wanted to ask him the total price and how long it would take. Very poor. It was almost that he was afraid that I may change my mind so he just disappeared.
My car had just passed its MOT 2 month before and I am very sceptical as to whether they needed changing immediately- I explained about the MOT and was told it could pass with worn brakes. I have since realised I had a service as well as an MOT. So it was not picked up on the service.
I have used Batheick for our family cars over a number of years but will now find somewhere else. I have completely lost trust in what is said to the customer- I think they are now trying to maximise profit.”

“quick efficient and well priced”

“They did everything I asked and explain everything many thanks”

“Excellent”

“A busy day but as ever friendly helpful staff. I always come to Bathwick and have recommended them to friends”

“It was done in an emergency. Very helpful and brilliant service”

“Prompt service, good technical advice and reasonable pricing. Your guys know their jobs well. Only issue is one wheel has no dust cap fitted. Might have fallen off on the way home as the other one was also loose.”

“Good service”

“I was rescued by the RAC and Bathwick Tyres were very helpful and provided a really quick service.”

“They have definitely gained a new customer. We were really impressed with the friendly, quick and efficient service given to us when we turned up by mistake on the last minute.
We had booked at a garage nearby and not knowing the area had thought we were in the right place. It wasn?t a problem at all to the to the guy who served us and he very quickly sorted us out. It really was very well handled.”

“very pleased with the service especially as the job wasn't quite straight forward”

“The staff were so helpful and went out of their way to sort my tyres out collecting them from another site to sort that afternoon.”

“I generally find the counter staff at Protyre professional and helpful. I had a specific request to check my brakes before carrying out my MOT. This was done and I was given a price and timescale to supply and fit new pads as needed. I asked for a specific brand which they were able to supply the same day (even though it was a special order) and the work was carried out as requested. Work was completed when they said it would be and I was kept informed well.”

“From walking in the door to walking out. I felt like I had nothing to do. Was completely hassle free and a very helpful, friendly atmosphere”

“All good. Very quick and very helpful service. Will recommend.”

“The man in charge couldn?t do any more to help.very friendly”

“I punctured my tyre late Thursday night! I went straight to the garage Friday morning and they saw the car immediately. They were very helpful, honest and kind. They had found the issue, sorted it and replaced the tyre all in 40 minutes!”

“Went in for a new tyre, they did it straight away for me, very friendly happy staff x”

“Friendly, professional, excellent all round.”

“Very good service, will go again and again . Tasty coffe :)”

“This was a very fast, friendly and professional service. It was a busy afternoon, but the got me back on the road quickly.”

“Great advice as well as customer service”

“The Swindon team were very helpful honest and changed my tyres with efficiency. The price was very competitive and would recommend them to anybody.”

“Excellent staff at Swindon. Tyres fitted and all processes explained well. Only fault is that your email service for sending the invoice does not seem to work. Your staff tried on 2 separate days without success but did provide a printed copy which was fine.”

“Knowledgable polite and kept me informed with progress”

“Excellent service – very pleased with tyres”

“Good price staff very polite and friendly professional service from all the staff.”

“Polite, quick service. Extremely helpful and options explained in non jargon terms.”

“Efficient service, pleasant staff. Informative. Nice to have a coffee while waiting”

“Staff very helpful, friendly and efficient. I would definitely recommend.”

“Nice friendly staff did a good job”

“I was taken here by the RAC to replace a blown tyre and was really impressed with the staff and the speed of service. 15 minutes and I was on my way again, brill!”

“They were efficient. And very helpful in the selection. Great service”

“Met all expectations – helped me out enormously – knowledgable and trustworthy.”

“Same day tyre fitting service. Very friendly staff.”

“Excellent service – all the personnel extremely polite and professional.”

“Excellent service very friendly and honest”

“I was in a rush and spoke to reception, he told me within an hour for 2 tyres. They made sure I was kept informed when it was almost ready and made sure paperwork was complete so I could carry on. Very well managed and very impressed.”

“Didn?t have the two tyres I wanted in stock so they went somewhere to get them they said it could be done within the hour but in the end I said there is no rush as I would come back and get the car the following morning.”