Autofit

“Very professional and efficient”

“Called in with emergency flat tyre (puncture) – was repaired and back on the road withi the hour, having had the other 3 tyres also replaced”

“VERY WELL LOOKED AFTER”

“Prompt & efficient”

“Very good very helpful excellent value and service as always.”

“Lovely attention to detail and good information and updates by phone.”

“Excellent customer service”

“reasonable customer service,and always there to help with inquiries.”

“Flexibility. Failed MOT with repeater light Thursday. Told by receptionist (the guy usually there in charge) that I could pop in any time Saturday when it was fixed but I'd need an appointment for road legality. Booked 1245. Turned up at 1045 and was told (different receptionist) to come back at my appt time as they were busy. I explained that guy on Thursday had said come in any time but to no avail. I had to kill time for 2 hours as home is 13 miles away, went back and repeater was checked and MOT granted in literally a few minutes. Very annoyed, as I've been a regular at Autofit for years, my regular place of choice for tyres, with honest unbiased advice and it definitely soured that relationship.”

“The team are always great, great service , advice and always professional .. I recommend them to everyone.”

“Courteous and professional staff, always helpful and complete the work quickly, efficiently and to a high standard.”

“Great friendly service”

“Decent workmanship, friendly bunch of lads, headed up by a great Manager, Jason, reasonably priced and, I recommend them highly !”

“Very friendly excellent customer service would definitely recommend to everyone and my family and friends”

“Easy to book on line, prompt friendly service.”

“Very helpful and explained everything that needed to be done to my car and kept me updated with phone calls would definitely recommend to family and friends.”

“Always get prompt friendly service, and good advice”

“I have been using Autofit/Protyre for almost 30 years and have always had great service and prices from them”

“Excellent service all round as usual”

“All great service, many thanks”

“I never feel a 'nuisance woman' whenever I pop in, the whole team are always helpful with advice! Who knew passenger seats bleeped when you put a heavy bag on them??.. was kindly pointed out my cat litter needed a seat belt on!!!! I always leave happy that I've paid a fair price for work done, and it is done promptly, with consultation beforehand if not present. I have been a customer for the best part of 20 years, a short break to another establishment, but returned because I trust them!”

“You need to sort out this survey…People don't realise they could actually put a 'nickname' , which allows them to then put the branch they're referring to, the alternative is if you don't 'return' to the name option and enter something there's no way of entering the branch, so it just shows as 'Trusted Customer' 'no location' … If I look at reviews I WANT to see WHICH branch is 5* . My branch was an independant before Protyre took over… the original guys are as good as they always were and it's down to their work ethic that the newer employees work as well as they do. Credit where credit's due hey?”

“As ever first class service from everybody.10/10”

“Prompt & efficient service”

“Booking was easy. Car was done on time. Nice and straightforward”

“They are very efficient, polite and explain what they are/have done.”

“I have used Protyre (and Autofit on the same site previously) for many years, especially for MOT's as was this visit, and always found them to be efficient and helpful.”

“Excellent service, excellent staff with a wealth of experience and knowledge.”

“MOT completed satisfactorily and in good time. Pleasant and helpful counter staff who was very obliging when I had to return to my car, opened the heavy door for me as I'm elderly and also the car door.
Hot drinks available if required plus toilet for customers and tv.”

“Excellent service friendly staff and would recommend”

“Very friendly and well priced, I have already returned for more business.”

“Prompt efficient service from helpful, courteous staff-highly recommended”

“Quickly checked and replaced flat tyre”

“Yes would definitely recommend to others. I had an urgent problem on new years eve and it was dealt with immediately and the car was ready for collection by 12.30 even though they had to order a part.”

“Efficient service”

“Always friendly and informative”

“Had the usual polite service from the staff on duty.”

“excellent speedy service, even though ot was christmas Eve and very busy”

“prompt and great service. no fuss, no drama.”

“Great service as usual”

“Very professional very polite”

“The staff were polite, informative on what the problem was and explained things to me as a woman without making me feel like l didn't know what they were talking about.
They were helpful”

“Great service”

“I will and have recommended them, I will definitely use again.”

“Great service value for money friendly staff”

“Prompt efficient and friendly at reasonable price.”

“Walked straight in to appt and vehicle was mot while I waited”

“Yes would recommend them! Guy I dealt with who I believe is Jason was efficient, honest and a nice guy to deal with”

“Friendly efficient service, been a customer for a number of years.

Highly recommended.”

“MOT was very quick and the staff as always were great”

“Have been coming here for a while now.”

“Excellent help and no hype down to earth
would recommend to anyone”

“very helpfull,very friendly explained everything and a fair price.”

“No further comment”

“Really easy to use website, chose from wide range of tyres online & paid,picked a convenient time & date for the fitting, and all done simple quick,totally hassle free and reliable”

“Really good”

“Looked after very well, superb people”

“Always good service and competitive prices”

“Prompt and efficient service. Always very amiable. Timing was good.”

“Reliable, straightforward, deal with enquiries very promptly. Always very helpful. Good value.”

“prompt service, really helpful, gave options of tyres available. plenty of other customers in and out all the time. all staff were helpful and went the extra mile to give a quality service. took time to listen to the customer and find out what the customer required. didn't charge for work that was not needed.”

“2nd visit. Staff were brilliant. Straight in and straight out within half an hour. No messing about. Top quality”

“Professional and helpful”

“Very helpful staff giving straight forward information and advice.”

“Over came the problem of not having MOTs on two cars
This came from not sending out reminders !!!
They still send out reminders but I didn?t get mine over a 6 week period”

“Been coming here for a long time. The staff are great and I really trust there work”

“Still a good service but there seems to be lack of customer service skills from some staff”

“Straight in, exceptionally quick service”

“Professional service. Aaron , motorcycle tyre specialist, was painstaking in fitting my new scooter tyres. Bill, manager, was assiduous in his approach,and resolved any booking and pricing challenges. All in all, and as usual, a positive experience.”

“Great service
Hassle free
Excellent price”

“Good service with courtesy car. Have used them for years.”

“The usual top quality service, have never been disappointed”

“Seat in my mini was pushed back over the stops as they fought to locate my locking whelenut key. Cost me £20 at my local garage to resolve, Could not prove as i found it later so didn't bother to.”

“Service was top quality, staff very courteous, explained the job done very well”

“Always a great service from all the staff”

“Service with a smile.”

“I was treated very bad I felt also overcharged. I went there just to get a service done which £160 through the service "Who can fix my car" but then somehow walked away paying £280. They found other things that were supposedly wrong with the car. The worst part is that the problem they said they found and fixed it, it was still there, I told them you only hear it when you take it for a drive.

I took 2 cars there and paid £520 in total, I confronted one of your employees there but he didn't seem to care. I wanted to change the garage I normally go to for a better one but instead I found it was even worse.”

“Work done quickly & professionally with full explanation”

“As a long term customer, I telephoned for the price new new types ?just like last time?. We agreed the quote and so I booked in. A few days later the price had jumped £15 per tyre. Not impressed!! Ignoring the price, good service.”

“Owen chatfield at your Autofit brand was very polite and went the extra mile whilst sorting my car for me and I am very pleased with the service I got at this fantastic place and the price was very reasonable too.”

“They also changed my wheels at no cost. I have used them for 20 years and I will continue to use them.”

“Been coming here for years. The service is always fantastic”

“Great bunch of guys and great service.”

“We have been using auto fit for years now, no complaints from us! Great customer service, fast and efficient, and very reasonable prices.”

“It was prompt and polite, but the computer seemed to be running very slow.”

“Autofit always provides an excellent service.”

“All round first class service”

“Normally give 5 stars but not this time! Had the usual polite service from the staff but was not very happy when I collected my car. Had a service the week before and was told that it needed a new trailing arm on the rear suspension and was quoted £120 + VAT (£144), but when I picked it up the final bill was £210 + VAT (£252). Unfortunately I did not have time to query this as I needed to get going. Luckily I did have the money to pay OK but it would have been good to be told of any possible additional items that could be needed.”

“Good price on tyres hassle free very quick great staff.”

“Excellent service, MOT done in a timely manner. Will be going back.”