Alba Tyres – Little Lane

“Quick and efficient competitive prices.”

“Very good service”

“Have always received excellent service and good value”

“The annual service was done to my Citroen with speed and efficiency at a very competitive price recommended by the manager in line with our low annual mileage.”

“Most helpful & great guidance & transparent about what needs doing”

“I booked and paid for an MOT appointment on line for the Saturday afternoon. Checked in 15 minutes prior to the test to drop off the keys. Returned one hour later after doing some shopping and all was well with a new MOT certificate for another year…..As easy as that, great service from professionally qualified staff.”

“Excellent service and felt confident I wasnt being ripped off!”

“i ordered my tyres online with a £10 discount code ,chose my fitting time and date, arrived on time ,tyres fitted while i had a complimentary coffee and on my way within 30 minutes.”

“Really great service. Quick and good price for MOT. I thought I might need new tyres, however garage were very honest and didn't replace them needlessly.”

“Tyres ordered. Delivered on time. Fitted within an hour. Excellent service”

“Would have been nice to have my tyres fitted”

“Dropped the car off at the garage at 9.45am for an MOT booked in for 10.00am being told " I'll phone you when it's done".

Every MOT I have experienced, at Halfords Auto Centres, has lasted roughly 1 to 1.5 hours, so fully expected to pick vehicle up for around lunch time.

Waited in all day finally getting a phone call at around 4pm.

I came to the conclusion that either the car was put to one side all day, even though I purposefully booked it in for 10am, or the car was completed on time but no one could be bothered to phone me.

Not great customer service, in my humble opinion.”

“Brilliant service speedy fitting of tyres.”

“My tyre wasn?t available to fit at the agreed time/date – there had been a problem with ordering. I had to return the following day. However they were very apologetic and adjusted the price to compensate for the inconvenience.”

“They used their initiative to solve one of my problems and completed the work to my complete satisfaction”

“the service i received was very good and quick.”

“Excellent customer service. Friendly and polite.”

“Easy to get an service date; efficient work; reasonable price.”

“Had to get new tyers went in got them done in an hour. Very happy bloke must be new as he was pleasent cause the old one was not.”

“Alba team helpful, friendly and professional”

“Easy to book in and the mechanic talked me through my service and MOT in detail giving me a piece of mind that the service was done thoroughly. All documentation given and clearly stated everything that had been delivered. Pleased with the service I received.”

“Competitively priced, especially with a promo code, timely and friendly service.”

“Fantastic service by Nathan. They were short staffed on the day but got the job done within the hour.”

“Excellent service nothing to much trouble .the team we're very professional and Darren went out of his way to help.”

“Everything about the service was excellent, the workmanship and personal attitudes.”

“I had to be recovered to the Salisbury branch due to having two punctures. Service was efficient and speedy. What?s not to like!”

“Great team of guys, friendly and helpful – especially when they make a mistake”

“Helpful efficient and friendly”

“The Manager Nathan Ince and staff are first rate.. welcoming, explaining in full detail together with job price before they start. Excellent communications.. All my family use this garage and would recommend them to anyone with confidence..”

“Quick, helpful and honest guys.”

“Professional and prompt”

“Great service at a great price”

“Great service from Bryan and team”

“Great value and great service.”

“Excellent and friendly service. Car ready when promised.”

“Good service booking in and advising when work done”

“Replaced Clutch and carried out M.O.T.”

“Service couldn?t be faulted. Work couldn?t be faulted. Definitely worth using”

“Very professional attitude & work ethic when ever I have taken my car in for new tyres or a recent MOT.”

“excellent service. the staff are very friendly and informed. advice and price is given before work commences. any additional problems are given and costs involved. the overall feeling is that they have the customer's best interest at heart.”

“Booked in on time & dealt with timely & efficiently”

“Quick service and very friendly. I would use them again and recommend to a friend. All staff were very helpful.”

“Polite help full staff,on time completion”

“i have used Alba tyres for many years for all my cars and have recommended them
to family and friends”

“Very honest and easy to deal with”

“Booking by website really easy.
Service carried out in the time specified, but unfortunately started very late due to actions of an earlier booking.
Hand over of car on completion very efficient.”

“Excellent service and very knowledgable , Nathan and his team fixed my car quickly and also took there time to show us the problem and explained the cause which put me and my partner at ease . would highly recommend”

“Service excerlent ontime.”

“Excellant service, timely and very friendly staff.”

“Polite and helpful and did the job [full service and MOT] in good time”

“Polite, on time and efficient”

“I booked my car in online for an MOT. The process was simple and straightforward When I delivered and collected my car the staff were helpful and courteous. I will use Protyre again.”

“Job done on time, helpful staff.”

“Always helpful
Been using them for 25 years”

“Very quick and efficient, ordering was quick and easy and the tyres fitted quickly at the garage.”

“Efficient service and everything promised was done”

“Phoned with enquiry Alba responded immediately with confirmation of Tyre availability.
Appointment made within the hour and new tyre fitted , temporary spare removed and stowed back in boot. very good rapid and friendly service. Would recommend.”

“Easy to book in, fast & friendly service”

“Carried out an MOT, service and repair with efficiency, politeness and general first class service.”

“Your service at the Ilkley Protyre branch has always been good.

As of this time I am awaiting a phone call from them, they said that they would call me this afternoon to adjust my newly fitted fan belt 17:05 hrs. and waiting.”

“As you will see from my previous report, I was awaiting a call from the Ilkley branch today, I am still awaiting a call.

This would not have happened if Marcus was still managing this branch.
When you say that you will call the afternoon, you should at least take the time to say sorry but we had no time and will contact you tomorrow.”

“Work carried out as discussed.Pricing reasonable.
Staff polite and friendly.”

“Perfect”

“Helpful service”

“MOT was fairly quick, good advice given, not overly expensive”

“They immediately attended to my tyre, which had to be replaced. No waiting, even though they were working on another vehicle in the tyre bay.”

“Thanks for the great service and getting me in a day earlier than booked as i had an unforeseeable funeral that morning”

“Nathan Harris MOT'd my Jeep on the same afternoon after my telephone call,quickly and efficiently. I was very impressed with the service I received.”

“I asked about a following day fitting, they were able to offer same day!”

“The guys at Protyre Ilkley are great. Highly skilled and consistently have done a great job on our two vehicles.

They don't 'manufacture' jobs that don't need doing, unlike another local outfit I once had dealings with.

Recommended without reservation.”

“Good prices, good customer service, nice clean workshop. Yes I would recommend.”

“ON TIME AND COMPETITIVE PRICE”

“Service was quick and efficient”

“All done efficiently and in good time”

“Good service friendly staff, a little disappointed the website opening time shows 30 minutes too early…. uh.”

“Nice people, excellent service. Good price”

“quick & easy & friendly & helpful”

“Had a service and mot last week. It was great value and I would recommend the garage for their helpfulness”

“Good, efficient, timely and friendly service”

“Wonderful!”

“Fantastic!!”

“A fast and efficient service. Two Goodyear tyres at a good price. Friendly and helpful staff.”

“Called at 2pm on Saturday and got the tyres fitted within an hour, couldn't recommend more a very quick and friendly service.”

“Really friendly service and knowledgable too. Always happy to go out of their way to help.”

“Happy with the service”

“I was very satisfied with the service received after an initial misunderstanding over the booking of my appointment which had been written down in the wrong book.”

“Good customer service, good communications, good value, frendley staff.”

“After needing roadside assistance the previous week to restart a flat battery, the car had trouble starting the following week. I managed to drive it to Alba's who managed to fit a new battery (without an appointment) and get it back on the road in time for school pick-up. Fantastic service! I also got them to do my MOT on the car later that week and again a very pleasing service. Thanks!”

“As usual, an excellent service at a competitive price. And I didn?t have to wait all day for my car !!!”

“Great bunch of guy's, very helpful, and nothing is too much trouble, would recommend.
Many thanks.”