Alba Tyres – Lister Hill

“Very accommodating with times for drop off and pick up.”

“Professional service and friendly staff”

“Found the tyre I was sold would have been cheaper if I'd have bought it through your website”

“Friendly reception, great advice and really good service.”

“Swift and friendly service”

“I would definitely recommend Protyre, the service was friendly and fast and I was kept informed thought the day and advised well about the work required.”

“just able to leave my caravan customers tyres with you to pick up the next day, i even get a phone call to say they are ready
spot on”

“Great service from the guys”

“Reliable service”

“The staff at Horsforthschool are always friendly and helpful. If my car needs more work than expected they explain the problem, solution and cost in detail. I've never experienced any problems with this company.”

“First class customer service, particularly important for a pensioner who relies on the expertise and honesty of others”

“By not misusing my email address. I am not and have never been a customer. Please remove my email address from your records”

“Polite and friendly counter staff were very helpful.”

“Great service”

“Polite staff, fast and pleasureable service”

“When booking my wife's car in for MOT and service, the man on the phone was very polite and booked the car in at quite short notice on the day and time I required. On the day itself, the same man called me to inform me of the recommended repairs which I agreed to do and gave me a price which was exactly what I paid on completion of the work.”

“Good communication from the manager when the tyres I?d ordered online were not available. He then sorted it out and although the fitting was a few days late the service was good.”

“You were very helpful.
However, I think I was taken advantage of as the price you cheated for one tyre was more than double what you advertise on your website.”

“Quick, efficient and polite”

“Prompt and efficient service”

“Good”

“Efficient and friendly service.”

“Excellent service and competitive prices. Second time used and no issues, well pleased.”

“Speedy service, good to have a local supplier”

“Really helpful, met rescue truck and sorted out tyre over the phone. All done within a couple of hours.”

“Great service, prompty dealt with the issues, clear on work and cost. Also they recommend another local garage for work they were not able to undertake. Great impression, highly recommended.”

“Supplied and quickly fitted 4 new tyres, brake discs and pads. Very efficient service.”

“Would buy again prompt service Job done on time”

“Same day service and competitive prices. Even put my spare away with all of the tools that I'd had out!”

“Garage manager rude and obnoxious.
Had to drive car in and reverse my own car out of a very tight gap. I don't mind but other people would and in all my years of driving I have never had to do that at any Garage I have visited.

Honestly don't think any of the staff wanted to be working as it was in between Christmas and New Year but they should complain at their own management not their customers!

I won't be returning.”

“Prompt service without previous booking.
Efficient and did not overprice”

“Staff were very professional, kept me informed and gave good advice.”

“The staff were very accommodating and professional in their work.”

“Efficient and friendly staff. Fitted my new tyres in good time. Will use your service again without doubt. Thank you.”

“I have been a customer of Alba/protyre for nearly 30 years and always receive excellent customer service and competitive prices.”

“flat tyre / puncture assessed, new tyre discussed and approved + fitted within 20 minutes”

“Excellent service and reasonable price”

“Excellent service. Easy to book. Competitive price. Quick service. Nice staff. Pleasant experience all round.”

“change of tyre, new one ordered, returned to store to fit, all done within one day”

“Prompt attention and clear understanding of works requested”

“Total service for replacing two tyres was very efficient. I would not go anywhere else!”

“The experience was good. I do feel like previous staff that worked there were slightly friendlier & I liked how they used to bring you out the part they?d replaced & you could see what the issues were, so you knew you had not been ?done over?!”

“Booked me in and did what they were meant to efficiently and with little disruption to me.”

“quick and efficient. Tyre fitted in next to no time. with minimum of fuss.
Good advice and a fair price paid”

“I always use Pro Tyre for all my tyre purchases as they are professional, friendly and offer a quick service A1+++++++++++++++++++++++”

“Delivered promptly and goods as described”

“Alba tyres and staff were fine, the problem is the Protyre website and ordering. It offers a date and time that the customer can choose, confirms it and takes your money, but as I arrived for my mid morning slot, your system had not got the tyres on site. Suggest you ask the marketing department not to promise what you can't deliver. Sorry but you are misleading the customer. Paul”

“Makes my annual car servicing as painless as possible.”

“Great service”

“Cheap and friendly service. Not the quickest, and it's first come first serve, so it's hard to plan around. Would recommend, and use them again.”

“Very good service, fair prices and work very quickly and professionally completed”

“Great service no messing about good job done and very honest”

“Excellent service minimal waiting time and good pricing”

“Great service from this garage”

“Always a good experience. Very good customer service. Always happy to take my car here and have been going for years. Very reliable.”

“Changed tyre quickly, minimum fuss from a walk in.”

“Staff were helpful”

“Great service”

“The tyres were ordered for the following day but they did not arrive with the daily delivery, so when I arrived the tyres were not in stock. The manager went and collected the tyres from Halifax and rang me 2 hours later to say they were now in stock. He literally went the extra mile.”

“Great service. Very pleased. Would use again.”

“Friendly staff, good prices and speedy service”

“Quick response to my telephone call and able to fit me in within 30 minutes of my call. Provided wide range of options for tyres at various costs. Completed the job within 30 minutes. Polite, friendly and efficient, as usual.”

“New tyres and tracking. Car drove much better afterwards. Tyres were rotational, initially fitted wrong way round to arrows.”

“Easy to arrange and-good people to deal with. Professional from beginning to end.”

“Very fast service.Did as was asked.”

“Excellent customer service and very quick efficient service”

“Good service at reasonable price.”

“Excellent service from the type company. Only removed a star as website was not working correctly when I ordered and therefore ended up paying twice which took 7 days to get a refund”

“Great service and honesty from the manager Bryan so helpful”

“Served me at short notice, got me back on the road and were friendly and efficient.”

“Friendly, efficient service carried out promptly”

“Great Service”

“Friendly service, only had to wait a very short time to pick car back up.”

“Very good, always helpful.”

“They did exactly what i expected in a friendly manner, and didn't take an age to complete”

“Having burst my front tyre leaving it beyond repair, I took my car to Protyre in Horsforth. Unfortunately they did not have the tyre I required, but ordered one straight away, which would arrive early the following (Saturday) morning. I was under pressure as I was driving to Scotland on the Saturday. The tyre was delivered and fitted exactly as promised.”

“Walked in for a tyre repair and told I needed to book an appointment. Turned up for the appointment and explained again what happened. After the tyre was removed was told to that it could not be repaired because of the tyre repair chemical (not what car maker said) and the only tyre that they had was an £89 unknown brand. Prior to removing the tyre I had mentioned that a repair gel was used and they had a further opportunity to mention that I would need a new tyre if I had used such a device. Again only told when tyre was removed with a ?gun to the head? you need to buy an over priced tyre. Quoted elsewhere £65 for mid brand. Never had a problem here in >20yrs, not sure if I?ll use them again.”

“I had a flat tyre drove car to depot, the staff were fantastic, got the tyre sorted and changed in no time, great service would highly recommend.”

“Great from the first phone call to driving away”

“I ordered 2 tyres online, a very simple procedure, but they were not available when I went on the arranged day. The branch ordered me 2 more (at a higher price as the original ones I ordered weren't in stock, but didn't charge the extra) and they were ready 2 days later. It was annoying as I had to make 2 journeys, but the Horsforth branch were very good in doing the best they could under the circumstances.”

“Polite and very helpfull with all request?s , prepaired to provide transport too and from home.”

“Fairly easy website, booked and paid online, drove to local Alba garage, tyres fitted – easy!”

“Excellent as always. I find the Horsforth staff exceedingly helpful.”

“Good service. Reasonable value for money”

“Gareth gave a good honest service”

“Shaun the new manager and his team were very helpful and got my car fixed in the day as promised”

“usual stuff….straight forward, helpful and transparent.”

“great service as always, Recommended garage”

“Excellent service, tyres ordered Wednesday, arrived Thursday, took less than an hour to replace all four. Very reasonably priced.”

“Shaun and his team have helped me with a few little car problems raging from tyres to breaks on my cars over the years, and I have to say the service I've received has been outstanding. From my initial phone call to the completed work I was made to feel a valued and an important customer. I am assured my car is safe to drive because they personally test it.
Fantastic customer service and Shaun is amazing thank you”